Reference

How t8888 Handles Your Personal Information

Your privacy is something we take seriously at t8888. This policy explains what data we collect when you use your account, how we store it, and what rights you have over it — whether you deposit via DANA, OVO, GoPay, or log in from…

Account Data ProtectionLocal Payment PrivacyYour Access RightsCookie Controls
t8888 How t8888 Handles Your Personal Information
HOW WE PROTECT IT

Data Handling, Cookies, and Account Security

We use industry-standard encryption to protect data in transit and at rest. Your account access is secured with a one-time password sent to your registered number each time you log in from an unrecognised device. Here is how we handle the main areas of your privacy.

Cookies and Tracking

We use session cookies to keep you logged in and preference cookies to remember your settings. You can manage or clear these through your browser settings at any time without losing your account.

Payment Data Security

Transactions via DANA, OVO, and GoPay pass through encrypted channels. We store only the reference number and wallet identifier — never your full wallet credentials or PIN.

Data Retention

We keep your account data while your account is active. After closure, data is held for the period required by applicable rules, then deleted or anonymised in line with our internal retention schedule.

Requesting Your Data

You can ask us to provide a copy of the personal data we hold, correct any inaccuracies, or request deletion by contacting support. We handle these requests in line with applicable local law and eligible regions.

REACH OUR TEAM

Contact Us About Your Privacy

If you have a question about your data, want to see what we hold, or need to request a correction, our support team handles privacy requests directly. We aim to respond to data-related queries as quickly as possible through the channels below.

Team online

Live Chat

Open the chat icon from your account dashboard at any time. Our support team handles privacy and data requests through the same channel as account help.

Email Support

Send your privacy request to our support email address, which is listed in your account settings under the Help section. Include your registered username.

Account Settings

Some data controls — like updating contact details or reviewing linked payment methods — are available directly inside your account settings without needing to contact support.

Privacy Policy — Common Questions Answered

Below are the questions we hear most often about data, account privacy, and your rights on t8888. If your question is not covered here, our support team can help directly.

We collect your name, contact details, and the payment method you register with. If you use DANA, OVO, or GoPay, we record the transaction reference tied to each deposit or withdrawal.

We do not sell your personal data. We may share limited information with payment processors like DANA, OVO, and GoPay to complete transactions, and with service providers who operate under strict data agreements.

Contact our support team through live chat or the support email listed in your account settings. We will confirm what data we hold and provide a copy where local law and eligible regions allow.

Yes. You can request deletion of your personal data by contacting support. We will process the request in line with applicable local regulations. Some data may be retained for the period required by law before deletion.

Each login from an unrecognised device triggers a one-time password sent to your registered number. Session tokens also expire after a period of inactivity, reducing risk if your device is lost or shared.

Your data is retained for the period required by applicable rules after account closure, then deleted or anonymised. You can request confirmation of the deletion timeline through our support team.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.